Artificial intelligence has brought about a revolution in the Information technology industry.
Websites are an excellent way to market your presence in the world. Countless businesses from all industries are opting for websites to market. It is no wonder since the growth of the internet; websites are one of the safest options to reach your desired audience.
One of the essential aspects that bring a website to life (also keeps it alive) is the service that hosts your site. In simple terms, web hosting is the service that provides the infrastructure necessary to bring your website to life. A web host is a provider of that. (NORONHA, 2017)
Artificial intelligence (AI) is alleviating many industries to work more efficiently, and web hosting is poised to benefit the most due to it. (McAllister, 2017)
Then the question arises “how can AI help in web hosting services?” Let us look at some of the ways AI helps to solve various web hosting issues.
One of the main concerns about the internet as a whole is security. The ever-intensifying rise in cyber threats has become a note of interest for all.
Last year was probably the worst year when it came to cyber security. A ransom ware WannaCry attacked and shook many organizations to the core. Operations in more than 150 countries were affected. (Embee)
Fortunately, designated AI applications can help with identifying such threats. By evaluating patterns, they can discover the risks and alert you before they do any harm. Such allows one to block even the latest tricks of the hackers.
Humans are always looking for ways to improve efficiency. Incorporating AI into web hosting can help to achieve such a feat. It can save much time on labor-intensive tasks such as data processing and statistical analysis. It allows humans to work more effectively in their jobs. (McAllister, 2017)
AI solutions are designed to look for patterns and recognize them when they appear. They can detect certain elements that indicate problems. Well-made AI solutions can be trained to look for anything and take the required steps. They can also advise you beforehand. (McAllister, 2017)
These insights can be invaluable to predict surges in traffic, scale resources to meet demand along with resolving issues. (McAllister, 2017)
Customer Service Bots
AI can also modernize your automated customer service. It is often a complaint that traditional programmed self-service bots are limited and offer non-human like responses. However, chatbot technology using AI such as Amazon’s Lex is designed to provide more human-like interactions. (McAllister, 2017)
They can also help to lessen the demand on your human workforce. (McAllister, 2017)
Choosing the right solutions
Frankly, AI is still in its infancy, and its solutions are still relatively scarce. However, the AI market is expanding, and there is still a sizeable amount of services offered. Most popular of them are as follows.
- Amazon’s AI services provide an API call to pre-trained services rather than developing and training their models.
- SiteColo, a managed cloud hosting and domain registration provider, uses Artificial Intelligence (AI) to handle customer workloads and dedicated resources, such as CPU, memory, and I/O. (Denver, 2017)
Before you start running towards such services, you need to ask yourself if you need them and if they are viable for you.
AI has brought great comfort to humans as it made things ten times easier. Although it’s still in its infancy, yet we are making use of Artificial Intelligence in almost every field. (Hill, 2018)
AI cannot be a more welcomed technology for taking away the headache of network managers. Equipped with Artificial Intelligence, network managers can now better interpret where they have problems with user experience and act accordingly. (Hill, 2018)
Embee. (2017). 5 Common Misconceptions about Data Security. [online] Available at: https://www.embee.co.in/blog/security/5-common-misconceptions-data-security/ [Accessed 15 Feb. 2017].
Noronha, T. (2017). What is web hosting and how does it work? | ResellerClub Blog. [online] Blog.resellerclub.com. Available at: https://blog.resellerclub.com/what-is-web-hosting-and-how-does-it-work/ [Accessed 22 Dec. 2017].
McAllister, J. (2017). 4 Ways Artificial Intelligence Is Disrupting the Web Hosting Industry. [online] Datafloq.com. Available at: https://datafloq.com/read/4-ways-artificial-intelligence-disrupting-hosting/3751 [Accessed 5 Oct. 2017].
PRWeb. (2017). Artificial Intelligence Improves Web Hosting Experience for SiteColo Customers. [online] Available at: https://www.prweb.com/releases/2017/03/prweb14194524.htm [Accessed 5 Apr. 2017].
Hill, G. (2018). AI, machine learning and your access network. [online] Network World. Available at: https://www.networkworld.com/article/3256013/lan-wan/ai-machine-learning-and-your-access-network.html [Accessed 20 Feb. 2018].